Shipping Policy
Last Updated: 16-Aug-2025
At Products Herbal, we are committed to delivering your orders accurately, in good condition, and always on time.
1. Order Processing
All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
You will receive an order confirmation email and a tracking link once your order is shipped.
2. Shipping Coverage
We currently ship orders across India through our trusted courier partners.
International shipping is not available at the moment.
3. Shipping Charges
We offer Free Standard Shipping on all prepaid orders above ₹1499.
For orders below ₹1499, a nominal shipping fee of ₹50 is applicable.
Cash on Delivery (COD) payment option is not available at the moment.
4. Estimated Delivery Time
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote/Interior Locations: 7–10 business days
(Delivery times are estimates and may vary due to courier delays, festivals, or natural disruptions.)
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via SMS/Email/Whatsapp. You can track your shipment through our courier partner’s website.
6. Delayed / Undelivered Orders
If your order is delayed beyond the expected delivery time, please contact us at contact@productsherbal.in or call +91-8586066007. We will work with our courier partner to resolve the issue at the earliest.